Service and Support

For users of waterjet machines and equipments we can offer a wide variety of service support or separate operations.

Generally the Introduction to the issue of maintenance and servicing of machines and equipment is started by initial training, which takes into account complex client needs to understand all the dependencies for smooth operation of the equipment together with achieving maximum desired product quality. These trainings courses take a few days and also include the practical part. Completion of training is confirmed by the Certificate.

The most commonly performed trainings are :

• training for program CNC 886

• training for program IGEMS or WRYKRYS

• training for WJ machine operators, depending on WJ machine specification 

• training for technology of HP Pump 

• training on work safety

By completing of the training our support to the customer doesn´t stop. We continue to support him by means of our technical and programming teams that solve each stimulus with maximum effort in minimum time, oftenly immediately.

The most frequent questions asked by WJ technology users towards our  HOTLINE are connected with :

• Intensifiers

• Sealing up of the Bleed Down valve

• Sealing up  of the Swivel

• Sealing up of the  Check Valve by lapping 

• programming of more complicated shapes by IGEMS or WRYKRYS softwares

• etc ...